Accreditations and awards


Excel has achieved formal accreditation through the rigorous assessment of the British Standards Institute in the following areas:

  • Quality Management – ISO 9001: 2015
  • Information Security Management – ISO 27001: 2013
  • Health & Safety – OHSAS 18001: 2007
  • Environmental Management – ISO 14001: 2015
  • Integrated Management – PAS 99:2012


High Court Enforcement Group and Excel Civil Enforcement have been the winner or finalist in the following industry awards:

  • IRRV Performance Awards 2018, Excellence in Staff Development - WINNER
  • CICM British Credit Awards 2018, Learning and Development Impact Award - WINNER
  • IRRV Performance Awards 2018, Excellence in Enforcement - HIGHLY COMMENDED
  • Modern Law Awards 2018 - HIGHLY COMMENDED
  • Collections & Customer Service Awards 2018 - Finalist
  • IRRV Performance Awards 2017, Excellence in Staff Development - Finalist
  • Credit Awards 2017, Excellence in Treating Customer Vulnerability – Collections & Debt Management - Finalist
  • Utilities & Telecoms Awards 2017, Best Vulnerable Customer Support Team - Finalist
  • Utilities & Telecoms Awards 2017, Best Use of Technology - Finalist
  • CCR Credit Excellence Awards 2017, Contribution to the Credit Industry - Finalist

Download our Vulnerability eBook

Download our free eBook "Guide to vulnerability & mental health in enforcement practices"


IRRV award win

We are delighted to have won the IRRV Excellence in Staff Development Award 2018. We were also Highly Commended in the Excellence in Enforcement category.

Visit the IRRV Awards page

Our website in Welsh

We are almost ready with the Welsh language version of the website. In the meantime, you can use the Google Translate button at the top of every page (in the black navigation bar) to see the site in Welsh (or any other language you choose).