Rent repayment orders

Rent repayment orders allow local authorities or tenants to seek rent repayment from a landlord for breaching certain obligations and legislation.

Rent repayment orders can be applied for by making an application to First Tier Tribunal. An application must be made within 12 months of the date that one of the following was committed by the landlord.

  • Failure to obtain the correct HMO license
  • Failure to apply for the correct selective license
  • Unlawful eviction
  • The landlord has been prosecuted by the local authority
  • Failure to comply with an Improvement Notice that has been issued
  • Unlawfully evicted or harassed the occupier
  • Breached any banning order

Prior to April 2017 only local authorities could apply for rent repayment orders for rent paid out via Universal Credit or Housing Benefit, the tenant themselves now can make an application.

Local authorities can only claim back rent that has been paid via the housing benefits or universal credit system.

RRO statistics

A total of 48 RROs were applied for by tenants and 14 applications made by local authorities.

A landlord can face having to repay up to 12 months’ rent to either the local authority or the tenant depending on how the rent has been paid over the 12 months prior.

The tenant does not need to inform their landlord they are applying for a Rent Repayment Order and they can remain a tenant at the address.

Revenues and benefits and housing team

When housing benefit teams are sending out team members to check on claimants and their rental property it will be worth cross referencing the details they receive.

This checking should include the name of the landlord and if the landlord has the appropriate licenses or if there is any historical information held on the landlord with regards to improvement notices issued and banning orders etc.

All local authorities should aim to keep a database of rogue landlords. London has a rogue landlord database, you can check it here and these databases will contain landlords who have committed a banning order offense or are subject to a banning order. More information is available here.

Recoverable debt

The amount owed under an RRO is an enforceable debt under a writ of control or a county court judgment.

Useful links

Rent repayment orders under the Housing and Planning Act 2016

Landlord Legal Changes in 2018 - Rent Repayment Orders

Housing and Planning Act 2016 Rent Repayment Orders

Excel Quick Pay - the new debtor app

The app is free to download and free to use. It has been designed to give debtors a quick, easy and user-friendly way to manage their debt.

FIND OUT MORE & DOWNLOAD

Sign up to our newsletter

Sign up and we will send you our monthly newsletter, plus details of our eBooks, webinars and events.

Subscribe