“Excel is a great company to work with. I like that all their agents are PAYE employees, so we can be confident robust processes are in place. They made the system integration and set up process really easy and provide all the services we could possibly need, along with exceptional collection rates.”
“Their management and staff are very knowledgeable and helpful and I would have no reservations in recommending Excel”
“The directors are passionate about the business and being the best in the industry and this enthusiasm is evident in the culture of the organisation.”
“The vulnerability training modules are particularly relevant and will help us deal appropriately with such issues. The training represents exceptional value, supports our best practice goals and benefits the local community.”
“I am extremely impressed by the robust procedures you have in place to assist those who are vulnerable.”
Praise for our training
“Useful – should be mandatory for all EA’s to take part of their certification process.”
“Another very informative course that left me better prepared to assess and react to vulnerable debtors.”
“Excellent course which is of much use to anyone involved in recovery on a day to day basis.”
“Very good day. Informative and I will be taking away a lot to share.”
“Informative and thought provoking throughout.”
“Previously I had a narrow view on mental health. Gave such detail on the different areas of the issue and what to look out for.”
“A difficult subject but well-presented and sensitively done.”
Download our Vulnerability eBook
Download our free eBook "Guide to vulnerability & mental health in enforcement practices"
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