At Excel we have a proactive approach to training. Supporting an enhanced culture for learning ensures that challenges are embraced and staff knowledge and skills are continuously enhanced to improve their capacity and capability to carry out their duties and differentiates Excel from other enforcement agencies.

Approved educational assessment centre

High Court Enforcement Group, Excel’s parent company, is the only enforcement agency which is an approved educational assessment centre for awards on the Regulated Qualifications Framework (RQF). These qualifications are accredited by Agored Cymru under Qualification Wales and endorsed by the Chartered Institute of Legal Executives (CILEx).

High Court Enforcement Group and Excel are therefore at the forefront of educational excellence and staff development for those involved in debt recovery.

Award winning training

  • Modern Law Awards 2019 - Winner - Outstanding Commitment to Training
  • British Credit Awards 2018 – Winner – Learning and Development Impact
  • IRRV Performance Awards 2018 – Winner – Excellence in Staff Development
  • IRRV Performance Awards 2018 – Highly Commended – Excellence in Enforcement
  • IRRV Performance Awards 2017 – Finalist – Excellence in Staff Development

Qualifications offered

Our regulated qualifications include:

  • Level 2 in Taking Control of Goods
  • Level 2 in Use of Body Worn Video Devices
  • Level 3 in Taking Control of Goods and Civil Enforcement
  • Level 3 in Vulnerability and Mental Health Awareness in Relation to Enforcement Practices


In addition, we deliver ‘Quality Mark’ workshops for:

  • Vulnerability and Mental Health Awareness
  • Understanding Violence and Conflict Management
  • Process Serving of Legal Documents
  • Possession of Land and Property

We provide training to third parties

  • Local authorities
  • HM Courts & Tribunals Service
  • Law firms
  • Enforcement agencies
  • Security firms
  • Finance houses
  • Auctioneers
  • Insolvency practitioners
  • Money advice groups

To find out more

You can find out more about our training by contacting the team via our training enquiry form or send us as email.

Download our training prospectus


High Court Enforcement Group and Excel Civil Enforcement have won or been highly commended in the following industry awards:

  • IRRV Performance Awards 2018, Excellence in Staff Development - WINNER

  • CICM British Credit Awards 2018, Learning and Development Impact Award - WINNER

  • IRRV Performance Awards 2018, Excellence in Enforcement - HIGHLY COMMENDED

  • Modern Law Awards 2018 - HIGHLY COMMENDED

Excel Quick Pay - the new debtor app

The app is free to download and free to use. It has been designed to give debtors a quick, easy and user-friendly way to manage their debt.


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