Our people

We maintain a permanent staff of over 200 well trained, highly qualified and very competent professionals who are vital in maintaining our reputation for achieving above-average collection rates through responsible and even-handed enforcement.

Our field agents are multi-disciplined and trained as both certificated enforcement agents to enforce both warrants of control and High Court writs of control, working under the authority of an authorised High Court Enforcement Officer.

All our enforcement agents are salaried employees and fully vetted, trained and certificated to Ministry of Justice standards.

Our people are dedicated to achieving consistent service delivery of the very highest professional and ethical standards.

Download our Vulnerability eBook

Download our free eBook "Guide to vulnerability & mental health in enforcement practices"


IRRV award win

We are delighted to have won the IRRV Excellence in Staff Development Award 2018. We were also Highly Commended in the Excellence in Enforcement category.

Visit the IRRV Awards page

Our website in Welsh

We are almost ready with the Welsh language version of the website. In the meantime, you can use the Google Translate button at the top of every page (in the black navigation bar) to see the site in Welsh (or any other language you choose).