At Excel we have a dedicated tracing team to locate absconders. To ensure compliance with data protection legislation, we only undertake trace enquiries where there is a legal instrument (e.g. a valid writ, warrant or other court order).

How we trace

We process, collate and cross-reference information to ensure accuracy. We utilise several sources including multiple credit reference agencies, social media, where possible, the electoral roll, Companies House and other reliable sources available to us when carrying out tracing.

Our personal tracing service is based on discreet intelligent investigations, combining technology and data tools with reliable professional expertise to ensure we have the latest and most accurate information.

GDPR/data protection

We take data protection and GDPR compliance seriously and have robust procedures in place.

To undertake a trace

For more information on how our debtor tracing services can help, call us now on 0330 363 9988 or use our contact us page.

Excel Quick Pay - the new debtor app

The app is free to download and free to use. It has been designed to give debtors a quick, easy and user-friendly way to manage their debt.


Sign up to our newsletter

Sign up and we will send you our monthly newsletter, plus details of our eBooks, webinars and events.