Level 2 award in the use of body worn video

In summer 2023, it is likely that the Government will run a consultation relating to making body worn video devices (BWV) compulsory for all enforcement agents.

This is a move widely supported by the industry, including both CIVEA (the Civil Enforcement Association) and the HCEOA (High Court Enforcement Officers Association).

Under the proposal, BWV will be worn by all enforcement agents when undertaking the Schedule 12 procedure to take control of goods whatever the debt stream. BWV protects everyone involved and is vital in investigating complaints and reducing inappropriate behaviour by any party. BWV provides irrefutable evidence of what was said and done.

Benefits of using BWV

• Modifies the behaviour of both the enforcement agent, the debtor and any present third party
• Provides a level of deterrent protection for enforcement agents
• Collects irrefutable evidence of what has taken place during the enforcement visit
• Minimises the volume of vexatious and spurious complaints against enforcement agents
• Provides valuable learning material of best and worst practice.

Our usage of BWV

We introduced BWV in 2012 and it was welcomed by both enforcement agents and debtors alike. It immediately reduced levels of complaints and curtailed the rising instances of verbal and physical abuse of our staff.

From designing policy for best practice we went on to develop a Level 2 qualification for the use of BWV which is endorsed by CILEx (Chartered Institute of Legal Executives).

All our enforcement agents undertake this qualification, which is also available to our local authority clients on request.

Level 2 award in “Body worn video devices”

This qualification is designed for enforcement agents, public organisations and local authorities who use BWV. 

It provides delegates with the underpinning knowledge in the correct use of Body Worn Video in line with current legislation, best practice and National Standards.

The CILEx endorsed Level 2 award incorporates:

• Human Rights Act 1998
• Equality Act 2010
• UK General Data Protection Regulation 2018 & the Data Protection Act 2018
• Freedom of Information Act 2000,
• Surveillance Camera Code of Practice issued under the Protection of Freedoms Act 2012
• Taking Control of Goods: National Standards 2014
• The Civil Enforcement Association Code of Practice 2019.

CILEx

The CILEx endorsement recognises commitment to high quality professional training and development and confirmation that the programme meets the quality standards of a recognised and respected legal professional body.

CILEx qualifications are widely recognised, valued and respected and have been developed in partnership with a wide range of organisations including sector skills councils.

To find out more

If you would like to find out more about booking any of your team onto our CILEx endorsed Level 2 Award in the use of BWV, or any of our other endorsed qualifications courses, please get in touch with Laura Anne Smith by email or call her on 07941 628650.