Compliments and complaints


If you have any positive feedback you would like to send us, this is always welcomed.

Please use the form on our contact us page.


The directors and staff of Excel are committed to delivering our services:

  • To the highest professional and ethical standards
  • In an open and transparent manner
  • In a socially responsible manner
  • With full accountability for all our actions

If you would like to raise any matters with us, please let us know so that we can take appropriate action. Please use our contact us page.

Download our Vulnerability eBook

Download our free eBook "Guide to vulnerability & mental health in enforcement practices"


IRRV award win

We are delighted to have won the IRRV Excellence in Staff Development Award 2018. We were also Highly Commended in the Excellence in Enforcement category.

Visit the IRRV Awards page

Our website in Welsh

We are almost ready with the Welsh language version of the website. In the meantime, you can use the Google Translate button at the top of every page (in the black navigation bar) to see the site in Welsh (or any other language you choose).